1 reviews | Active since Jan 2018
Bully Cashier Incident
I was at a Pick n Pay in Central City Mabopane (13 January 2018 / @11:06), to send my cousin money using their Money Market service.
As I approched her till, the Cashier asked me not to come near her till, I assumed she is kidding until she raised her voice and asked me to go to the till on the opposite end of the shop. I asked her why as she did not have a sign indicating her till is closing, again she raised her voice and asked that I move to the till on the opposite side. Her colleagues started cackling in laughter. I walked to the same till she subscribed for me to use and as I was walking out they presceded laughing and to my surprise she helped the lady who was behind me. I did not take her name down but she is a mature lady, petite and with brown extensions in her hair.
This is usual behaviour from Pick n Pay cashiers in our townships and Manager hardly deal wit their behaviors. Can you Kindly lay a formal Complaint.
Good day Lesego Matjane,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Lesego Matjane,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua