Bullies at Pick and pay

Pick and pay Maponya, Can you please assist us with the customer care for pick n Pay because all the numbers I've called are not being picked up. I'm Thandi, I had the worst experience today. I was on the queue and when I reached to the front, the cashier was so rude. She didn't greet me, she had no name tag on, she did not offer me plastic bags. She was just so rude. She was rude about my trolley and the direction it was facing. She was so disrespectful. I'm Nomonde Thandis friend Wow I had never been so bul**** and see my friend bul**** by the cashier and the packer, absolutely BAD CUSTOMER EXPERIENCE. So that is just the beginning when I see my friend drop her face because of the cashier, and I took a pause because I was shocked. I decided to be positive and greet the lady and asked for bags as the packer is complaining that thes no bags. Again her way of asking for bags....... Wow , we carry on and I realize the lady is actually punching 70 percent of the items bought. I get bored and advise her there is no way you can do this, I mean the line is slow and I just see you punching. I grab one of the items and show her how to scan as I've once been a cashier before, and I somehow she this lady taking her time and scanning items incorrectly that's why they not scanning.

Believe me now I just want to go home, cause I feel like these ladies are really messing up with us. Still I wait for them to finish so I can finally break free from these BULLIES. After receiving a fabulous customer servise from buying a Gas heater and a speaker. Those two ladies approached us with love explained, and compared different brands with us and advised us how we can not include groceries and their products in one bill because they have their on till. Bear in mind I'll be swiping twice from their till to the grocery in one shop. I was ok with that.Now I'm paying for groceries and I need a cash back of a R1000. 00 as I can not swipe again and go to the ATM, so might as well include that in one go. CHARGES APPLY. The cashier now says she doesn't have money, so I explain to her that I've already swiped in store so can she borrow from her colleagues or ask a supervisor to assist she says NO. I got ****ed because she doesn't even want to try, now her packer says she doesn't have money because all customers are swiping today.I told the packer to keep her mouth shut as I am not speaking to her. She tells me that she is not fighting and will try with attitude. And when she comes back she tell her packer to drop it the supervisor will solve me like I'm the problem. Wow funny though the supervisor gives her the 1000 Rands and she proceeded with words full in her mouth don't know what she is saying. I was so hurt and disappointed from them both the packer and the cashier. I'm not sure I will ever go there again. With no name tag because it broke and no sticker of her name to replace that like Yoo.

Hermínia Mosito and her packer destroyed Pick and Pay Customer service with Pride.

Pick and pay Maponya Mall.