Buggy beans

Item: Pick n Pay
Rating: 1
Author: Marlene B

I bought a can of butterbeans in brine, pick and pay brand, and there was a bug inside the can. Very gross- it was breaking down already. What bothers me the most is i wrote a complaint to them via website and recieved NO feedback or info that they would look into the matter... What happened to customer care?

Helpful (0)

Replies (1)

Pick n Pay's replyOfficial

14 Sept 2018, 11:13

Good day Marlene Breytenbach,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Thabisile Macuacua

Best regards,

Pick n Pay's reply14 Sept 2018, 11:13

Official

Good day Marlene Breytenbach,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Thabisile Macuacua

Best regards,

Buggy beans

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