ZS
Zandi S
1 reviews | Active since May 2026
11 May 2026, 13:06
BUFFEREING AMOUNT!
PICN N PAY ASAP AND NOT REFUNDING THE BUFFERING AMOUNT TO THEIR CLIENTS ISINSANE TO ME....PLACED AN ORDER ON THE 25 APRIL AND TODAY IS THE 11 MAY STILL NOT REFUNDED....PLEASE MAKE IT MALE SENSE!!!!!
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Replies (1)
Pick n Pay's replyOfficial
12 May 2026, 13:39Hi Zandi,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience.
We are busy addressing this complaint with the Online Management Team who will be in touch with you.
Kindly note that you will need to contact our ASAP team directly with the details below:
Phone: ***
Email: ***
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7
Call us on : ***
Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,
The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience.
We are busy addressing this complaint with the Online Management Team who will be in touch with you.
Kindly note that you will need to contact our ASAP team directly with the details below:
Phone: ***
Email: ***
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7
Call us on : ***
Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply12 May 2026, 13:39
Official
Hi Zandi,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience.
We are busy addressing this complaint with the Online Management Team who will be in touch with you.
Kindly note that you will need to contact our ASAP team directly with the details below:
Phone: ***
Email: ***
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7
Call us on : ***
Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,
The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience.
We are busy addressing this complaint with the Online Management Team who will be in touch with you.
Kindly note that you will need to contact our ASAP team directly with the details below:
Phone: ***
Email: ***
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7
Call us on : ***
Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,
The Pick n Pay Team
Best regards,