BROKEN SERVICE AND BROKEN ATTITUDE

I WENT TO PICK N PAY YESTERDAY AROUND ABOUT 5PM TO PURCHASE FOOD AT THE KIOSK. AFTER I WAS GIVEN FOOD I STOOD IN A LONG QUEUE TO MAKE A PAYMENT, THEY ALWAYS HAVE ONE TELLER BUT THEY HAVE TWO TILLS AS WELL AS LOTTERY MACHINE. AS I WAS STANDING IN A QUEUE OF ABOUT 15 CUSTOMERS THE NEXT CUSTOMER TO BE SERVED CAME TO PLAY AND CHECK LOTTO TICKETS AND WAS ABOUT 50 OF THEM. FOR ABOUT 5 MINUTES WHILE THE TELLER WAS CHECKING THE TICKETS SHE DID'NT CALL FOR SOMEONE TO ASSIST AS THE QUEUE STANDIND DEAD STILL, I GOT AGGITATED I ASKED THE TELLER TO CALL FOR BACK UP, SHE JUST NODDED HER HEAD AND SAID NO AND SHE WENT ABOUT DOING HER JOB. FOR A PARCEL OF FOOD I HAD TO WAIT FOR MORE 20 MINUTES, HOW PATETHIC IS THAT...ITS NOT THE FIRST I HAVE EXPERIENCED SUCH DISGUSTING SERVICE FROM THIS ****F AND AN PAY..THE LAST I HAD TO TAKE THE BELL THAT THEY USE TO CALL THEIR *** MANAGERS TO ASSIST IF THEY NEED SOME SYSTEM OVERRIDE AND I BANGED THAT BELL TO OTHER CUSTOMER'S DELIGHT....MY ADVISE TO YOU ALWAYS HAVE TWO TELLERS MORE ESPECIAL DURING PEAK HOURS AND ON WEEKENDS OR REMVOE THAT ****** LOTTERY MACHINE IF YOU WANTS TO SAVE ON STAFF COSTS......IN NOTHING IS DONE, THEN I WILL DO THE MR NAIDOO STUNT,