SR
Shuaib R
1 reviews | Active since Jan 2014
04 Feb 2016, 21:20
Broken Cold Drink Fridges
I went to Panorama Pick N Pay on two occasions this past week to buy Sprite Zero. The fridges seemed to be working, however none of the drinks were cold at all. This has happened before but I left it. In this hot weather its so annoying to have warm drinks. Please sort this out. The other day when I went to ask someone about it, they said its not their department and not even caring to ask someone else! Terrible service!!!
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Replies (1)Pick n Pay's replyOfficial
05 Feb 2016, 10:00Hello Shuaib-702,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Pick n Pay's reply05 Feb 2016, 10:00
Official
Hello Shuaib-702,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
