BRING BACK MY MONEY, HORRIBLE SERVICE FROM PICK N PAY ASAP APP STAFF

I MADE AN ORDER LAST WEEK WHICH I DID NOT RECEIVE YET ON THE APP IT SHOWS AS DELIVERED, IVE SENT MULTIPLE EMAILS TO THEM WITH NO RESOLUTION, CAN I GET MY MONEY BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!

I SPOKE TO A MELISSA WHOM JUST PUT ME ON HOLD TILL I HUNG UP.

GIVE ME BACK MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!