breach of consumer protection act

We chose a teddy bear of the table that had the same barcode and price on all of the teddy Bears,when we got to the till the cashier was rounding up the sale when she asked a lady named Princess Zwane who went to check the price of the Teddy it was priced for 24,99 and then she comes back to us after I long wait saying no that the price is 40,00 and we will have to pay that price,we asked for the manager named Joe Ntuli who has no clue of customer service.He says to us that we will pay the price of 40,00.He then called the departmental guy in charge named Muzi Khumalo who was totally unsure and agreed with the manager that we will have to pay 40,00.I am absolutely disgusted with the pathetic service Raymond Akerman you need to teach your staff how to look after your business and have respect for consumers and the customer protection act.You need to also teach them that in the presence of English speaking people they should not speak in Zulu.The three people that I have mentioned have no respect and are absolutely arrogant and unapologetic! Shame on Pick n Pay.I think that Game is by far the best Service and you and your lot is a bunch of dumb people running down your store!