Brand new TV purchased from Pick N Pay not working!

Item: Pick n Pay
Rating: 1
Author: colin V

We recently bought a 55in UHD SMART CURVE DIGI TV from Pick N Pay Blackheath that is not working ( flickering screen) - purchase date 06/05/2018 We are not sure who to contact to replace? We need a replacement TV but are truly concerned that this is a brand new TV Can someone please assist

Helpful (0)

Replies (4)

Pick n Pay's replyOfficial

15 May 2018, 09:07

Hi Colin,

Thank you for choosing Pick n Pay and taking the time to address your concern with us.

We have escalated your query to our management team for further assistance.

Please keep your till slip on hand for our management team.

Kind regards,

Vanitha Venketas

Pick n Pay's reply15 May 2018, 09:07

Official

Hi Colin,

Thank you for choosing Pick n Pay and taking the time to address your concern with us.

We have escalated your query to our management team for further assistance.

Please keep your till slip on hand for our management team.

Kind regards,

Vanitha Venketas

colin V's updateReviewer Update

15 May 2018, 15:40

Thank you for your reply No one has contacted me as yet I am concerned regarding the return policy timelines

colin V's update15 May 2018, 15:40

Reviewer Update

Thank you for your reply No one has contacted me as yet I am concerned regarding the return policy timelines

colin V's updateReviewer Update

16 May 2018, 10:18

No one has contacted me as yet!

colin V's update16 May 2018, 10:18

Reviewer Update

No one has contacted me as yet!

colin V's updateReviewer Update

17 May 2018, 08:10

Thabiso has contacted me to advise that they will provide a replacement TV We must just bring the broken TV back

colin V's update17 May 2018, 08:10

Reviewer Update

Thabiso has contacted me to advise that they will provide a replacement TV We must just bring the broken TV back