tB
tshego B
1 reviews | Active since Dec 2012
10 Feb 2016, 23:56
Brand match
on the 6th of February I made a purchase which resulted in R23.23 back in brand match. later in the day I tried to use the brand match but i was unable to do so because the teller informed me that my brand match had no bar-code. My question to the manager who was called to assist was, what do i do now because this is not my fault? he was un able to answer that. so at the moment i sit with a band match coupon which is incomplete and not usable. what do I do now?
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Pick n Pay's replyOfficial
11 Feb 2016, 08:43Hello Mungo5,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Pick n Pay's reply11 Feb 2016, 08:43
Official
Hello Mungo5,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***