aJ
andre J
1 reviews | Active since Oct 2010
15 Jul 2022, 18:29
BP harm smart shopper
Bp centurion nearly every time have problems with their loyalty partner smart shopper.
Consumers must stop supporting them or pick and pay must find another partner. Im going to join shell v power. Good bye Bp and pick and pay smart shopper.
I put in petrol on a friday to double points but system dont work. It never work
Helpful (0)
Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
18 Jul 2022, 08:59Hi Andre,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team , kindly forward us copies of your till slips to the email address provided below to enable our Smart Shopper Team to allocate points to your card.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team , kindly forward us copies of your till slips to the email address provided below to enable our Smart Shopper Team to allocate points to your card.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply18 Jul 2022, 08:59
Official
Hi Andre,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team , kindly forward us copies of your till slips to the email address provided below to enable our Smart Shopper Team to allocate points to your card.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team , kindly forward us copies of your till slips to the email address provided below to enable our Smart Shopper Team to allocate points to your card.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
aJ
andre J's updateReviewer Update
06 Dec 2023, 07:58The Service of Smart shopper and BP centurion remain non-existent. You guys suck
aJ
andre J's update06 Dec 2023, 07:58
Reviewer Update
The Service of Smart shopper and BP centurion remain non-existent. You guys suck