lH
louise H

1 reviews | Active since Nov 2015

16 Nov 2015, 15:59

bought a google card

bought a Google play card the glue was old grey and black in colour and very sticky so pulled off the pin code that I need to activate it.I have been sent from pillar to post wrong contact info to Google given gave me apple in Americas no I have wasted R150 in data and air time the value of the card.I notified pickpay with in an hour that it was faulty I was told to phone Google. I managed only after week to get google.They then tel me that if I send the email from my computer that computer will get the credit.But it is for my son on his Tablet so it will be of no use.

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Nov 2015, 09:28
Official
Hello louise howe,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,