Bottles APP need customer service and IT support from Pick n Pay

Hi. Your delivery partner, Bottles App, don't respond to complaints on HelloPeter and they are not good at customer service. I placed my 1st order on 8 April 2020 and I'm still waiting for the receipt for that transaction. I placed my 2nd order on 15 April 2020 and received the receipt after requesting it. Their app processes the total outstanding amount on your credit card immediately when one places the order, but when you (Pick n Pay) are out of stock they pass credits for the out of stock items . I would like you to please email me my receipt for my 1st order and arrange with them that transactions to only be processed after delivery, like Uber Eats does, as this will eliminate the need to debit and credit my credit card a few times for a single transaction.