Bottles App best example of incompetence

Cool, they also spoke to me and said I would get a voucher and still crickets no update or responses. It is literally the worst app I have ever had to try and use, not helpful or beneficial and you should really take a page out of your competitors book, the Checkers app is really good and not full of nonsense excuses when things go wrong. Really sad as I use PnP more due to Discovery but finding I am buy more from others due to these constant issues experienced and always the same, it was a technical issue and opps with no resolution or care for us the paying customer. Oh and also multiple deliveries are still happening which with the issue before this latest one was told is not going to happen. The drives are not following Covid protocols and just not care or thought put into it. So much work to be done and I for sure am not using the app with all this nonsense. I had to escalate the previous issue to the consumer ombudsman to get my money back as refunds are also an issue still, go look on the app store reviews and you will see just that. So sad when an app like this is so needed for the currently pandemic and yet there is no care or customer service.

Not holding my breath on this issue or ever changing my mind to use again if simple changes aren't followed through with and a voucher can't even be sent not good for the experience. Looking forward to hearing from someone in another months time with another apology with no resolution or actual accountability taken.