DM
Dikeledi M

1 reviews | Active since Aug 2016

23 Aug 2016, 09:30

Bottle issue at pick n pay waverley

<p>I was poorly treated at pick n pay waverley, I went to pick n pay as promoter for a product I used the staff entrance as I entered the premises I declared to the security at the door that I have a bottle that is possibly in the store she tells me it's fine I'm going to put my bag at the staff lockers I won't get inside the store with it, at the end of my shift the same security tells me I can't go out of the with the bottle because she doesn't know whether I went inside the store with it or not. I then tell her it's fine I still have the receipt of the bottle I will brin it the next day as proof that I bought it, the following day I get to the store she tells me that she threw my bottle away in the morning she wasn't sure if I'm coming back, I ask to speak with the manager , I tell him our problem he then says I was wrong their policy is that they throw away the things that they take from customers, I ask for the security guards name they refuse asking me why do I want to know that I left the store so heart broken with the situation asking myself how can they throw someone else's property</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply23 Aug 2016, 10:53
Official

Good day Dikeledi

Thank you for taking the time to write to us.

The above issue is being addressed with our management team.

Kind Regards

Anwar Mooideen