Bold Statement

Wow where does one start.

Pick n Pay made a bold statement in the media recently stating that the want to take on Checkers and Woolworths. What a bold statement to be making especially when you can't even run Small Store properly and efficiently.

To make matters worse when a customer and I can say Loyal Customer brings to your attention what is wrong or lacking in your stores and you blatantly ignore that advise then you clearly have an issue. No one can blame the underqualified/poorly trained staff/store manager. However, when you bring it to the attention of the Regional Manager and he ignores it then you should start letting the alarm bells ring. To further exasperate the issue is, when your loyal customer drives all the way to the Gauteng Head Office to address the issues and he or she does not get a welcome then my fellow customers you need to question the BOLD statement of Pick n Pay’s Senior management for saying that the are going to target and draw the customers away from Checkers and Woolworths. In actual fact you are driving your loyal customers away is this a sound business practice. My humble advice is rather sort out your current problems and try and keep your current and loyal customers.