PL
Pieter L
1 reviews | Active since Feb 2015
25 Aug 2019, 12:18
Boerewors
It is nice that Pick 'n Pay gives the ratio of beef, pork and water on their packets of boerewors, but maybe it would be a good idea to add the percentages of bone and cartilage as well. I've tried all their varieties of boerewors from numerous of their outlets, and can confidently rate it as really bad! You have to be careful with every bite not to lose a tooth. Don't expect quality meat in there either, it is just low grade polony disguised as boerewors.
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Pick n Pay's replyOfficial
26 Aug 2019, 09:26Good day Pieter,
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns. Please accept our apologies for the poor product quality of meat received and any inconveniences caused to you. We view this incident in a very serious light and would like to address this with our Corporate Brands Team.
In order for us to follow up on your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number: Email address : Contact number :
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible and forward to *** .
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns. Please accept our apologies for the poor product quality of meat received and any inconveniences caused to you. We view this incident in a very serious light and would like to address this with our Corporate Brands Team.
In order for us to follow up on your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number: Email address : Contact number :
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible and forward to *** .
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply26 Aug 2019, 09:26
Official
Good day Pieter,
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns. Please accept our apologies for the poor product quality of meat received and any inconveniences caused to you. We view this incident in a very serious light and would like to address this with our Corporate Brands Team.
In order for us to follow up on your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number: Email address : Contact number :
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible and forward to *** .
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns. Please accept our apologies for the poor product quality of meat received and any inconveniences caused to you. We view this incident in a very serious light and would like to address this with our Corporate Brands Team.
In order for us to follow up on your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number: Email address : Contact number :
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible and forward to *** .
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay. Kind regards,
The Pick n Pay Team
Best regards,