MP
Martha P
1 reviews | Active since Mar 2009
28 Feb 2015, 16:09
Blady Rude Cashier
I'm sick and tired of the **** service pick n pay staff keep giving a customer , so PLEASE pick n pay employ staff that are competent and trained firstly in manners and professionalism, who do not have customer centricity and talk back at customers without even thinking ,I am baffled by the treatment I received at your store really in front of the supervisor to be given attitude like that I didn't even want the supervisor to intervene further as I was too angry and agitated I would have done something I would be regretting now train your rude, unprofessional and provoking staff to perform their job with respect, pride in their job and customer service skills.
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Replies (1)Pick n Pay's replyOfficial
02 Mar 2015, 11:38Hello phatsom,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply02 Mar 2015, 11:38
Official
Hello phatsom,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
