#BlackFriday

Pick n pay is the worst with all their services. You log complaints they never call,they just send a text saying that "your case is logged" but never call Their Asap app is pathetic. I placed and order on the app, all the items shows in stock they take the money.. to only advise after that half of the items is out of stock. Then you cant buy somewhere else as they dont refund you immediately you must wait 5days for that money back. The items is damaged you get no help on the app. But then the asap drivers beg you not to call in or their job might be on the line.. I called customer services myself, no resolution. Pnp i have all the screenshots and emails of the times i have escalated and no calls was made to me but u guys responded saying you called and the query is resolved when it hasn't been. You guys blame asap, asap blames you guys. No accountability. You guys are 1. I need to call after you guys.. and it was never this bad of a service. Raymond is probably turning in his grave.. if he knew that an empire that he built is treating customers like ****. And i have been loyal, i purchase almost every day.