RC
Roz C

1 reviews | Active since Jan 2012

02 Oct 2015, 19:41

BIO CLASSIC - Whats going on ?

Pick and pay gave me a rain check for the Bio Classic washing powder that was out of stock even before it went on promotion. They called me yesterday to say the stock had arrived. I went today to fetch it only to be told that the stock was expired and had been returned to the supplier !! <br> With all the wasted time and travel costs it is no longer a viable price. Between pick and pay and Tiger brands , I just cant work out who the fault lies with, but I am so disappointed with their customer service.

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Oct 2015, 08:50
Official
Hello consumerguru,

Please accept our apologies for this out of stock situation, and for the poor communication to yourself.

I have re-escalated this matter to our Store GM and our Inland Hyper regional office for their urgent attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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