Billing, lies and pathetic customer service
On the 12th of May I went to the Montana Pick n Pay where I was charged for 2 items instead of one. I raised this with Customer services and until today I have not received any feedback. Customers should be respected in terms of their concerns.
Refund my money
Good day Zonke,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Hyper Montana store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Zonke,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Hyper Montana store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas