1 reviews | Active since Jun 2014
Beyond Rude
I went to pic n pay to get some honey that was on special, upon my arrival I took one of the only sized bottles on the special shelf, while paying I noticed the price was wrong and went to query this. Going back to the isle several smaller bottles had appeared. Although the staff were nice enough to help me in refunding the larger bottle so I could purchase the smaller bottle, the manner in which it was done was extremely rude and offensive. After making me and my 7month pregnant friend wait very long the lady who brought my money elbowed me and shoved it in my hand like I was a naughty child. After this I looked her in the eyes and asked I I have to go queue again to pay for the smaller bottle she just gave me a dirty look and walked right past me. Seriously, this is the worst service I have ever received, and I feel too ashamed to ever show my face in this store again. Big thumbs down for picnpay!!
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
