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Simone H

1 reviews | Active since Mar 2023

08 Oct 2023, 17:46

Beyond angry.

I have complained about this before and I am tired of complaining I have never had such a terrible laptop in my life, the Dynabook satellite pro i3, people please do not buy this, if its offered to you for free, just keep walking, I have had endless trouble with this laptop, but first I must say after buying my own software it does what I need it to do, unfortunately it also does not send emails to a gmail account, I paid for a laptop that came with free software for a year, it worked three weeks after it took me five weeks to get the software loaded countless phone calls to Omni a lot of air time, data, driving up and down to get this checked then that checked, its as nothing I did would connect or me allow me to submit codes for the software, so a lot of money later I bought my own software and antivirus, which have always worked for me in the past, but I honestly want to know what and how you people built this thing, no pick n pay did not build it, but they sold it as a reliable laptop, with a printer, of which the ink cartridges had no ink, they had to be refilled by pick n pay modimolle, only to discover the printer doesn't work either, and now only after having the laptop for about 4 months I can smell the charger burning, so now I have to buy another charger, which is going to cost how much, not to mention how this is going to affect my work, my studies, please tell me what would you do if this was your laptop, you are a single parent and all you want to do is your work and raise your son, you saved money to buy a laptop and found this one and thought awesome something I can afford, only to realize you actually cant afford the ink, the new printer you have to buy, the software you have buy because apparently free software for a year means you got about eight weeks and you lose everything you have on the laptop, unless you have an external hard drive and save everything on the hard drive because the i3 has no ram to store anything except your operating system. Seriously the amount of money I have spent on this laptop, I could have just bought what I wanted in the first place, if I had known. Last time I complain, do something about this or I will come to your store and make you do something about this, there have been loads of calls from me to you about these issues, emails sent to be told we have received your email and we will escalate your problem, when, when the laptop burns out and I then have to start all over again, I can not for the life of me understand how a company as big as you are, can sell such ****. And when I ask have any of the pick n pay staff bought one, the answer is yes, but he had a technician work on his, sorry sir I don't earn the money you do from ripping people off, I earn money from trying to help people, you and I are not the same, so when I come into your store tomorrow or tuesday please be prepared for a very angry customer.

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