TL
Tania L

1 reviews | Active since May 2018

29 Mar 2020, 14:03

Beware of Expired Easter Stock at Pnp

I bought a box of Beacon Marshmallows and the date I bought it was the 26th of March 2020.The box of marshmallows expired 10/12/2018. It's been expired for over a year and charged at the retail price of R67. 99 at Pnp N1 City. This is attrocious! How can you sell expired stock to people! And not even check the stock the stock that you are displaying on your shelves to the public! I demand a answer and an apology from Tiger brands and Beacon themselves or pick n pay! This is utterly disgusting! People go to your shops and buy your products trusting you to have fresh and good stock on the shelf. This stock shoukd have been returned to Tiger brands and or removed from the shelf and disposed! I want an answer. This is utterly disgusting.

Tania, Cape Town

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Mar 2020, 06:26
Official
Good day Tania,
 
Thank you for taking the time to address your concerns with us.
 
Please accept our apologies for the poor product quality received.
 
We are addressing your concerns with our Management Team. 
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
 
Kind Regards,
The Pick n Pay Team