SC
Savvy C
1 reviews | Active since Jun 2020
14 Jan 2024, 13:08
BEWARE - incorrect pricing
It’s happened twice (at two separate stores) where the special prices displayed on the shelf is not app**** at the point of sale. On both occasions I went to query it and I was given a cash refund. This is not acceptable in these days of highly advanced technology.
How many customers fall prey to this ?
How much revenue does the chain make from unsuspecting customers who don’t double check
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Pick n Pay's replyOfficial
14 Jan 2024, 18:46Hello Savvy,
Thank you for reaching out to Pick n Pay Customer Care team.
Kindly provide us with the name of the store you referring to so we may escalate accordingly.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***. Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to Pick n Pay Customer Care team.
Kindly provide us with the name of the store you referring to so we may escalate accordingly.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***. Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply14 Jan 2024, 18:46
Official
Hello Savvy,
Thank you for reaching out to Pick n Pay Customer Care team.
Kindly provide us with the name of the store you referring to so we may escalate accordingly.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***. Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to Pick n Pay Customer Care team.
Kindly provide us with the name of the store you referring to so we may escalate accordingly.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***. Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Best regards,