1 reviews | Active since May 2016

16 Mar 2017, 14:52

Beware

<p>So after a social media fight, my point are gone. People please retain every single till slip as PNP takes your points and leaves you with no proof as there system is always offline and your points don't print on your slips. I saved for a complete year to have points and I am sorry I will be moving to SPAR from now on. After purchasing R16000 groceries per month, I am moving my business elsewhere.</p>

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Replies (3)
Pick n Pay
Pick n Pay's reply16 Mar 2017, 15:18
Official

Good day Suzanne,

Thank you for taking the time to write to us.

Kindly note that we have gone through your Smart Shopper account as well as your partners card as they both are linked and we have found that your partner has done several switches to rand value which was then spent on purchases.

Our team will email you statements shortly verifying these transactions.

Kind Regards

Anwar Mooideen

Best regards,

Pick n Pay
Pick n Pay's reply16 Mar 2017, 15:19
Official

Good day Suzanne,

Thank you for taking the time to write to us.

Kindly note that we have gone through your Smart Shopper account as well as your partners card as they both are linked and we have found that your partner has done several switches to rand value which was then spent on purchases.

Our team will email you statements shortly verifying these transactions.

Kind Regards

Anwar Mooideen

Best regards,

's update16 Mar 2017, 16:35
Reviewer Update

When you blocked my card something went wrong. Which does not matter anymore as I will be moving supermarkets. I want the public to be aware the your system is faulty and they may lose points.