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Palesa M

1 reviews | Active since Aug 2011

08 Sept 2015, 06:37

Best service ever

my mother and I usually buy groceries at Pick 'n Pay @Emba mall but after a ****** phone,****** purse and having to pack our own food not to mention Bad service ...we boycotted our favourite shop but we decided to go back but in Secunda this time @the mall.....and boy oh boy was it worth it.....the shop was clean everything was there the staff was so helpful the Butcher lady the packers Except for the Cheese packer she was so rude ,she looked annoyed when we asked for assistance.... But the best of all was our Cashier Busisiwe Thwala and her packer WOW I have never seen such great service she was so helpful ,I can't not say enough...Thank you .

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Replies (1)
Pick n Pay
Pick n Pay's reply08 Sept 2015, 11:26
Official
Hello Ms.Pale,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

With regards to the cheese packer we will address your concerns.

Kindest regards

Marise Brown

Ref Number : ***