1 reviews | Active since Mar 2009
Being ignored – again!
After I posted on Hellopeter on 17 Aug about my dog food complaint being ignored, I received an e-mail requesting more information. I rep**** to this e-mail (ININService address) on 20 Aug with some photos attached. On 24 Aug I resent the e-mail without the photos and inquired if the original e-mail was received. Up to now I received no acknowledgement that my e-mails were received and receiving attention. I haven’t got any delivery failure notifications either.
Hi Annemarie,
Thank you for taking the time to write to us.
Please accept our sincere apologies for the delay and lack in communication.
We will address your complaint with the relevant management team. Please forward us your response to *** to enable us to do a follow up for you.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,
Hi Annemarie,
Thank you for taking the time to write to us.
Please accept our sincere apologies for the delay and lack in communication.
We will address your complaint with the relevant management team. Please forward us your response to *** to enable us to do a follow up for you.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,