Being Disrespected by a Cashier at Pic n Pay

I just drove out of parkmeadow shopping centre where i was mistreated by a cashier in pick n pay store Kensington park meadow shopping centre.

After collecting what i was buying i went to the 10 items tills to pay while in a snake queue there was a customer infront of me waiting to pay while other cashiers were occupied with customers one cashier was just sitting chatting with her colleagues while they were doing a good job helping customers and the cashier i think she was sitting at till number 5 did not bother to acknowledge us in the queue and was just sitting there chatting with her colleagues until another cashier was done with her customer she called the lady infront of me , i then waited to be called while the cashier at till 5 just looked at me and continued paying attention to her colleagues i was then surprised when the cashier next to her called me and told me i can go to the till next to her to be served which i did so and i then asked the lady at till 5 but why are you not calling the next customer as we been waiting to be served and she rep**** in Zulu rudely with attitude ( Mara nawe uyabona akunamuntu lana kule till why wena ungezanga ) translating ( But you can also see that theres noone in the till why didn't you also come ) i got shocked and said to her in Zulu Kanjalo nje meaning just like that and she said Yes , that is nolonger bad customer service but its now disrespect , i then left her to report the matter and ran into a lady that i didn't take the name told her the story and the lady was shocked and appologised to me saying the cashier made a mistake i rep**** this was not a mistake it was pure disrespect and i demanded management and i was taken to the Gentleman front Supervisor who was kind and called a floor manager to come attend to the matter as i was informed there is no senior management on duty but the floor manager couldn't attend to me and told the supervisor to take me to the bakery manager and after relating the incident to the bakery manager she also appologised and informed me she needs to call the floor manager to come as this is a serious matter that requires the floor manager to attend to as he is the manager in charge for the day, after calling the floor manager i was informed the floor manager said i must leave my details he will get back to me as he was busy elsewhere and i did so.

I also observed that there are video footages placed above cashiers tills which will confirm the incident that happened.

My transaction till is as follows **** ***.08.21 11:27