MS
Mariska S

1 reviews | Active since Jan 2012

24 Oct 2015, 18:00

Becoming a custormer of Checkers and Woolworths

It's been frustrating shopping at PnP lately, but today was the last straw. AGAIN there were no TLC facial wipes for normal and SENSITIVE skin (yes, people buy it for a specific reason), no Lil-lets ultra thin pads, only the thick ones which makes me think that the person ordering the stock is a man that does not understand women's needs. There was no My T-Chai green tee on the shelf AGAIN and no sign of Low Cal lemon flavour. Then the dried fruit section does not have the option of you picking your product any more.We always bought our dried guava slices from PnP as we thought they were the freshest, but oh well. Been struggling for weeks to find the No Name Brand Jungle Oats and eventually had to go to Checkers and buy a different make there. I'm not sure who is in charge of ordering the stock, but they're doing a terrible job. It's not just my family whom complains about this, but our friends as well. Have decided to now shop at Woolies as they also have the \reward point"system and their produce is at least always fresh"

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Oct 2015, 11:24
Official
Hello isamark,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***