be careful PNP ASAP is a ****!!4

I am actually writing because it is the second time this happening, I bought a stove using ASAP and it only worked for a week pnp refused to refund my money they said they would call and collect the stove to get refund waited till i was ****ed, now I bought charger, one ogf chargers said it was lightning when I bought but it was actually type b and the other one shows that it charging but battery does not increase capacity, I launched refund so they could collect and give back my money followed up even on social media they ****ing me for the second time