Be careful of PnP's ********** Tactics.

I have been shopping for groceries at Pick n Pay for decades but have started to pick up that one must be extremely careful at this shop. On 15 October 2022 I purchased R470-00 worth of groceries at my local PnP. As has become my practice, immediately after passing through the till, I checked my slip. From the few items in my trolley, four had been incorrectly charged. On complaining to the manager, and patiently waiting for about 20 minutes to get the situation rectified, I received a refund of R57.99. This revealed that I had been overcharged by about 12% !! In most instances, I had been induced to put an item into the trolley because it appeared to be at a price acceptable to myself. Had these items been properly priced I would have left them on the shelf. Part of PnP's strategy is to put the 'price' in large very legible writing, but in some cases, the T&C's are soooo small you need a magnifying glass to figure out what the conditions of purchase actually are !! In other cases, an expensive item is placed on a shelf with the pricing for a cheaper article. To add insult to injury, the store manager endeavoured to explain that it was the PnP head office that was at fault. Head office arbitrarily changes the prices of products on the shelf, when a customer gets to the tills. This merely made me even more incensed, here was a store manager justifying why PnP had attempted to ***** me! Whatever PnP's problems are - they are definitely not my problem and I object to PnP attempting to make their problem - my problem !! PnP must be commended for a strategy that adds significant amounts of ********** money into their system from customers that truly believe that they are being fairly treated by the company. Lastly, I went onto the PnP website to lodge my complaint there and limit the PnP damage to PnP. I was amazed to find that I could not find anything on any PnP website to lodge a complaint - hence the complaint has been made on hellopeter.com. Thank goodness for HelloPeter.com