CO
Craig O

1 reviews | Active since Mar 2011

12 May 2015, 15:13

BAR CODING

For about the last 3 months, each Saturday I have bought a number of products for my dog from Pick & Pay Hyper in Faerie Glen. Each time the poor cashier has had to laboriously input the details on each item (about 8 items) into the register as the items do not scan. Most other products I buy do scan, except the dog treats. What makes it even stranger in that these products are Pick & Pay's own branded rawhide chews. Go figure!

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Replies (1)
Pick n Pay
Pick n Pay's reply12 May 2015, 16:54
Official
Hello Brumbies1,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,