YA
Yaseen A
1 reviews | Active since Dec 2013
04 Sept 2023, 19:56
Bakery skimping and managers don't care
Newcastle Mall I've spoken to the bakery staff and the store manager 4 times I have gotten snow ***** with the fillings missing dry and inedible And Seems like the complaint goes to def ears as the sheep keep coming in and not complaining unfortunately I will not Please get ur bakery and managers to wake up I don't expect half the item when I'm paying the full price
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Replies (3)0
Replies (3)YA
Yaseen A's updateReviewer Update
06 Sept 2023, 19:44Any feedback yet???
YA
Yaseen A's update06 Sept 2023, 19:44
Reviewer Update
Any feedback yet???
YA
Yaseen A's updateReviewer Update
07 Sept 2023, 18:07The manager is at the height of lies she doesn't know her products or how to deal with customers
I went into store today she was unavailable today I discussed it with 2 other senior staff who then went with me to the bakery and I proved what I was complaining about was correct I also took pictures of the to products so if PNP TAKES THE WORD OF STAFF OVER A CUSTOMER.
CUSTOMERS TAKE NOTE OF OUR WORTH AT PNP.
I'm actually socked with the fact that the manager did not call me but rather closed the complaint and trying to shine by make look like a lier.
I have the pictures jus Incase PNP would like to see exactly what I'm complaining about
I went into store today she was unavailable today I discussed it with 2 other senior staff who then went with me to the bakery and I proved what I was complaining about was correct I also took pictures of the to products so if PNP TAKES THE WORD OF STAFF OVER A CUSTOMER.
CUSTOMERS TAKE NOTE OF OUR WORTH AT PNP.
I'm actually socked with the fact that the manager did not call me but rather closed the complaint and trying to shine by make look like a lier.
I have the pictures jus Incase PNP would like to see exactly what I'm complaining about
YA
Yaseen A's update07 Sept 2023, 18:07
Reviewer Update
The manager is at the height of lies she doesn't know her products or how to deal with customers
I went into store today she was unavailable today I discussed it with 2 other senior staff who then went with me to the bakery and I proved what I was complaining about was correct I also took pictures of the to products so if PNP TAKES THE WORD OF STAFF OVER A CUSTOMER.
CUSTOMERS TAKE NOTE OF OUR WORTH AT PNP.
I'm actually socked with the fact that the manager did not call me but rather closed the complaint and trying to shine by make look like a lier.
I have the pictures jus Incase PNP would like to see exactly what I'm complaining about
I went into store today she was unavailable today I discussed it with 2 other senior staff who then went with me to the bakery and I proved what I was complaining about was correct I also took pictures of the to products so if PNP TAKES THE WORD OF STAFF OVER A CUSTOMER.
CUSTOMERS TAKE NOTE OF OUR WORTH AT PNP.
I'm actually socked with the fact that the manager did not call me but rather closed the complaint and trying to shine by make look like a lier.
I have the pictures jus Incase PNP would like to see exactly what I'm complaining about
YA
Yaseen A's updateReviewer Update
12 Sept 2023, 12:59The store manager who **** called to tell me she assumed that's the reason for her closing the complaint and that was the reason she didn't contact as she assumed. How does major company work on assumptions unbelievable. Please advise when the regional management will be giving me feed back on the issue and the store manager needs to recant her response as it was done on an assumption.
Please note that assumptions are the cause of all mistakes if this process was handle correctly this would not have happened
Please note that assumptions are the cause of all mistakes if this process was handle correctly this would not have happened
YA
Yaseen A's update12 Sept 2023, 12:59
Reviewer Update
The store manager who **** called to tell me she assumed that's the reason for her closing the complaint and that was the reason she didn't contact as she assumed. How does major company work on assumptions unbelievable. Please advise when the regional management will be giving me feed back on the issue and the store manager needs to recant her response as it was done on an assumption.
Please note that assumptions are the cause of all mistakes if this process was handle correctly this would not have happened
Please note that assumptions are the cause of all mistakes if this process was handle correctly this would not have happened