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Nesisa N

1 reviews | Active since Feb 2013

28 Aug 2015, 16:21

Bakery should know their pies

I went to Pick n Pay at Lifestyle centre in Rustenburg for lunch on 27 August 2015 around 12.30 to purchase lunch. I asked the man assisting behind the food counter for a steak and kidney pie that I saw in the glass warmer. The man confirmed my order of a steak and kidney pie and proceeded with getting my order. I paid for my purchase and left. When I got back to my office and bit into my pie it turned out that the man had given me a chicken pie instead which was not what I wanted or asked for and I don't actually like plain chicken pie. I'm dissapointed to know that the staff serving food cannot tell the difference between a steak and kidney and a chicken pie and that the labels were incorrect.

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Aug 2015, 16:40
Official
Hello Moca J,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***