CK
Craig K
1 reviews | Active since May 2009
19 Sept 2019, 11:32
Bakery selling stale donuts
I popped in at PnP Willowbridge to get some donuts. I bought 5 mini ring donuts that looked fresh. On getting to the office and sharing it out, I had one myself and it was stale... at least a day or two old. What is disappointing is that a company like PnP can have such low standards. It was so bad that I had to throw the remainder in the bin. Very disappointed.
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Pick n Pay's replyOfficial
20 Sept 2019, 10:27Good day Craig, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our Management Team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Pick n Pay's reply20 Sept 2019, 10:27
Official
Good day Craig, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our Management Team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team