NK
Nomusa K

1 reviews | Active since May 2016

19 May 2016, 10:46

Bakers who cant bake

<p>I recently ordered a cake at Pick n Pay, two weeks later i went to pick up the cake and i regreted ordering it, the sponge was soggy and it did not taste nice at all, i paid R280 for that cake and i ended up giving the cake away to the kids on the street, it tasted like dough was mixed with water then baked, i am so dissapointed in this store and i will never ever again order any kind of food from this store. i dont know whether the baker is not qualified or he or she just did not feel like baking the cake, it s unfair that i had to pay R280 for something that i could not even eat even the kids did not finish their servings on the plates that is how bad it tasted.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply19 May 2016, 11:32
Official

Nomusa Khanye

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor quality of the Cake.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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