1 reviews | Active since May 2015
Bag ******
Hi am very upset with Pick 'n Pay Heathway.<br> The security at the store does not allow the children with their bags into the store. They are told to put their bags down - on the floor by the door. There is NO parcel counter and NO security watching the bags.<br> My son followed their request and when he returned his bag was ******. Security could not give any answers.<br> I have since then watched them at the store and NO ONE (SECURITY ESPECIALLY) look after the bags, how would they know who is the owner of a bag in any case.<br> His school books, texts books, school bag and the most expensive thing of all his iPad has been ******.<br> Pick 'n Pay did not even bother to assist with replacing the items that was ****** out of their store because they do not even have the appropriate equipment.<br> I have contacted Pick 'n Pay and received 'Ag Shame e-mail\ and that the store manager will contact me. Still no answer as who will pay for all of this. "
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
