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ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

23 Jan 2019, 21:27

Bad very bad service

Bad very bad service on the 8th of January 2019 _ I visited pick and pay Baywest mall I did buy a Prime steak pie and right after eating it I started feeling weird my stomach started cramping I didn't really take note of it the minute I get home I get worse I started trowing up and had stomach problems all night it's very obvious this was food poisoning because how come right after I had the pie this happened I logged a complaint on your website the very next day and didn't even get feed back noting I'll Nver buy form pick and pay again this is unacceptable and it can't be anything else to becz the pie was gbe first thing I. Had I'm shocked at this experience and pick and pay not even offering a resolution to this shows what a horrible company this is

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Jan 2019, 14:59
Official
 Good day  Abdul-Kader, 
 
Thank you for taking the time to address your concerns with us. 
 
Please accept our apologies for the poor product quality and inconvenience caused. Hope you are now feeling well. 
 
We are addressing your concerns with our management team. 
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind Regards, 
Pick n Pay Team.