Bad & Unprofessional service
On the 06/06/2018 around 19h10 i went to Pick 'n Pay at Bluff to purchase lotto and at the Kiosk i waited for more than 5 minutes to be attend and they did call the lady on the speaker twice before she did appear. When the lady came she did complained why she was called twice and her attitude wasn't that good.
Good day Jabulani,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Jabulani,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas