PR
Pheagane R

1 reviews | Active since Aug 2011

09 Mar 2016, 12:25

Bad treatment

On the 09th March 2016, I was at Pick 'n Pay at Stutterem and I was playing a sportstake. There was a guy called Athenkasi standing there. I asked him to come and help me but firstly he looked at me and decide after a minute to come. He played me the Sportstake and I gave him a R200 note. He was not happy with that as he went away from me without telling me that he is going to ask for a change. When he comes back, he took the money and put on the counter in front on another man who was standing there without telling me. I didn't collect it because i was afraid that what if it was belonging to that man. I asked him why is he treating me that like he doesn't want to help me, he said he was giving me the not that man because the man didn't buy anything. I took the money and go.<br> <br> From: Sam Rapau

0
Replies (2)
Pick n Pay
Pick n Pay's reply09 Mar 2016, 12:59
Official
Hello Sewesha,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***
PR
Pheagane R's update06 May 2017, 10:43
Reviewer Update

Thank you so much Marise Brown.

I hope you have dealt with the matter in house.