NR
Ntombi R
1 reviews | Active since May 2022
03 Sept 2023, 18:44
Bad staff practice
Pick n Pay Quagga mall is the worst. The staff there bully people out of searching their bags, when asked about cameras to minimise such pathetic behaviour they respond arrogantly that they doing their jobs just like them at their work??? Really?? Have they no respect for customers? Much more worse they even sell outdated meat that doesn't even cook properly on the stove. Shoprite store across them is far better that them. When asking for manager they disconnect their phones and give incorrect numbers/info. Never visiting the store ever the store does not even have any sound hygiene levels.
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Replies (1)
Pick n Pay's replyOfficial
04 Sept 2023, 11:14Hello Ntombi,
Thank you for reaching out to Pick n Pay Customer Care team.
We do apologize for the delayed response. We are currently experiencing high volumes.
Kindly note that we have escalated the query to the store, they should be in touch with you soon.
For your records, please see reference number -***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Thank you for choosing Pick n Pay and we hope you have a lovely day further. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to Pick n Pay Customer Care team.
We do apologize for the delayed response. We are currently experiencing high volumes.
Kindly note that we have escalated the query to the store, they should be in touch with you soon.
For your records, please see reference number -***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Thank you for choosing Pick n Pay and we hope you have a lovely day further. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply04 Sept 2023, 11:14
Official
Hello Ntombi,
Thank you for reaching out to Pick n Pay Customer Care team.
We do apologize for the delayed response. We are currently experiencing high volumes.
Kindly note that we have escalated the query to the store, they should be in touch with you soon.
For your records, please see reference number -***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Thank you for choosing Pick n Pay and we hope you have a lovely day further. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to Pick n Pay Customer Care team.
We do apologize for the delayed response. We are currently experiencing high volumes.
Kindly note that we have escalated the query to the store, they should be in touch with you soon.
For your records, please see reference number -***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Thank you for choosing Pick n Pay and we hope you have a lovely day further. Kind Regards,
The Pick and Pay Team
Best regards,