LH
LAURE H
1 reviews | Active since Nov 2018
23 Oct 2019, 13:48
BAD SERVICE -SODA STREAM EXCHANGE CROSSING
Terrible SERVICE AT THE SODA STREAM COUNTER AT Mafikeng TO EXCHANGE MY GAS BOTTLES. The lady replaced my empty bottle with another empty one . She couldn't see the green wrappers on the full ones and all her bottles are mixed up.. no order and then tells met i am rude when I am trying to help.. Really who need this nonsense from an IQ OF 30...
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Pick n Pay's replyOfficial
24 Oct 2019, 12:44Good day Laure Thank you for taking the time to address your concerns with us. Please accept our apologies for the bad service experienced. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing your concerns with the management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Pick n Pay's reply24 Oct 2019, 12:44
Official
Good day Laure Thank you for taking the time to address your concerns with us. Please accept our apologies for the bad service experienced. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing your concerns with the management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team