mH
mhawukeli H

1 reviews | Active since Oct 2016

24 Feb 2017, 18:17

Bad service & rudeness

<p>I visited pick n pay at The Bridge Mall (Noord) in Johannesburg central assisted by Lady Pearl she was rude and exchanging rude remarks .I quote from her words ' I cannot wait for you , you think you better or special than any other clients or customers' kindly this was said in front of any other customers , purely a defamation of character. I am disappointed with pick not pay as a loyal customer. </p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply25 Feb 2017, 09:26
Official

Good day Mhawukeli Hlongwa,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas