rD
radia D

1 reviews | Active since Aug 2014

14 Mar 2018, 11:43

Bad service PicknPay Tygervalley

Picknpay Tygervalley has coffee counter, every time I go there for sarmie or coffee. Theres no till operator. So the your told to pay at customer service. However, the ladies working at customer service are so rude. You met by attitude and they refuse to ring up a simple coffee. I end up standing in long queues to pay for it. Store manager seems not to be interested, as he just avoids any confrontation relating to service complaints. #disgusting-service-badattitude.

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Replies (1)
Pick n Pay
Pick n Pay's reply14 Mar 2018, 17:17
Official

Good day Radia,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua