1 reviews | Active since Mar 2017
Bad service Pick n Pay
<p><span style="color: #191919; line-height: 20px; background-color: #ffffff;">I went to shop at Pick n Pay Riverside Centre, Main Rd on Sunday 23 April 2016 in somerset west for work function.I got there before 6pm i took 2 bottle of wine and some staff for function.suprisingly a store manager by the name of Yolanda Human refused for me to pay for wines as they dont sell alcohol after 6.Even after i explained to her that i bought wines before closing time she didnt want to here anything.We dont want such pathetic unprofessional service Yolanda gave to me.I am so dissapointed as i have to wait till 10am tommorrow to buy what i wanted to buy.According to staff member costomer had same problem but she didnt gave that customer hard time to that customer.Maybe its could be colour of my skin that makes her behaved that way.This is unacceptably </span></p>
Good day Zain,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Zain,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
