Bad service greenstone mall

Item: Pick n Pay
Rating: 1
Author: Vinolia M

I am so disappointed with service I got yesterday from picknpay, I returned a Russell's hobbs iron and its not even 6months old and now I have to wait for it to be send in for repairs... in the meantime what do I use and the store manager continues to lie about the service

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Replies (1)

Pick n Pay's replyOfficial

14 Mar 2019, 12:24

Good day Vinolia Manganye,

Thank you for choosing Pick n Pay.

Please accept our apologies for the inconveniences caused.

We were unable to escalate this to the correct department since you did not provide us the store name or your cellphone number.

Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Pick n Pay Team

Pick n Pay's reply14 Mar 2019, 12:24

Official