Bad Service From Shop and Head Office
<p>Good Day All</p> <p>I just want to warn everyone, if you have a problem with PnP, dont even report it to their Head Office because they don't care and don't even reply on your complain.</p> <p>On the April, the 4th, I went and do Shopping at PnP in Greenstone Mall. The service and attitude I got from the cashier was rude and unprofessional. The cashier didn't even have the decency to say sorry for her behavior even when i made a scene.</p> <p>So on April the 5th. I wrote a complain about the whole incident what happen. I got a reply that said: Thank you for your comments. We value your support and appreciate your input. Your message has been sent to the management team and they will get back to you shortly. <br /> <br /> Customer Careline - ***Pick n Pay Online Shopping Call Centre - ***Website: www.picknpay.co.za. What a lie I'm still waiting to hear from them and it is almost a Month now. Think we must also boikot PnP.</p>
Good day Charl,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Charl,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day
Apologies doesnt always work.. PnP is just making things worst by not taking their customers serious!!!
I want to know what is going to happen. Almost a month and I didnt hear anything from PnP.. Really? It just shows us what PnP is feeling for their customers.
Good day
Apologies doesnt always work.. PnP is just making things worst by not taking their customers serious!!!
I want to know what is going to happen. Almost a month and I didnt hear anything from PnP.. Really? It just shows us what PnP is feeling for their customers.
