BP
Beodine P

1 reviews | Active since Feb 2017

20 Nov 2018, 12:22

Bad service from pick n pay parow

I went to pick n pay parow Unilever has an app wuhu deals where can go to pick n pay checkers spar disckem I ask the cashier she dont know about it she calls the Frontline supervisor she replies she has no knowledge I've used it before at there store and many other shops the supervisor does not even get clarity from a manager she ask me is this app for people that complains I find that disspointing and poor customer service.

0
Replies (1)
Pick n Pay
Pick n Pay's reply10 Jan 2019, 11:09
Official
Good day Beodine , 

Thank you for choosing Pick n Pay & taking the time to write to us.

Seasons greeting to you and your family. Please accept our apologies for the delay in response and any inconveniences caused to you.  We were unable to respond to your post due to a technical error. We view this incident in a very serious light, and thank you for bringing this to our attention. We will address this with our management team.

Should you experience any further problems at any of our stores, please feel free to drop us an email to *** to enable our team to address this immediately. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team