BAD SERVICE FROM PICK N PAY ONLINE POOOOOOOR SERVICE

PICK AND PAY ONLINE IS A HUGE DISAPPOINTMENT FOR THE THIRD TIME I PLACE AN ORDER AN HOUR LATER I'M TOLD THE PRODUCT IS UNAVAILABLE WHAT NONSESE IS THIS AN HOUR LATER ,I WASNT EVEN GIVEN AN OPTION TO PICK ANOTHER PRODUCT THEY JUST DECIDE TO PUT MY MONEY BACK IN MY WALLET WHAT IF I DONT EVER EVER EVER WANT TO PURCHASE AT PICK N PAY SOME OF THE DRIVERS ARE VERY RUDE ESPECIALLY IN SOWETO THE SERVICE SUCKS